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Water and Sewer Department Alerts

14 Alerts
  1. February 22, 2026 3:30 PM

    OFFICE CLOSURE - FEB. 23, 2026

    Due to Blizzard Calvin, the Bristol Water and Sewer Department's Office will be closed on Monday, February 23, 2026. Customers who wish to leave a payment at the office may do so using our 24/7 secured lockbox located by the drive-up window OR you can...

    OFFICE CLOSURE - FEB. 23, 2026
  2. February 18, 2026 1:45 PM

    EMERGENCY CONSTRUCTION REPAIR - Richmond Place and Lincoln Place - February 18, 2026

    EMERGENCY CONSTRUCTION NOTICE

    On Wednesday, February 18, 2026 water will be shut off on Richmond Place for a main break repair at the corner of Lincoln Place.


    Surrounding areas may also experience a period of low...

    EMERGENCY CONSTRUCTION REPAIR - Richmond Place and Lincoln Place - February 18, 2026
  3. February 5, 2026 9:39 AM

    Emergency Water Main Break – Howard Avenue – February 5, 2026.

    Emergency Water Main Break – Howard Avenue – February 5, 2026.

    Water is shut off due to an Emergency Water Main Break on Howard Avenue. Cawley Street, Tuttle Street, Caswell Avenue and Clearview Avenue may also be affected. Customer in the surrounding...

    Emergency Water Main Break – Howard Avenue – February 5, 2026.
  4. January 22, 2026 1:41 PM

    EMERGENCY WATER MAIN REPAIR - Shagbark Drive

    EMERGENCY CONSTRUCTION NOTICE

    January 22, 2026, Water is shut off on Shagbark Drive and the surrounding area for water main repair.

    Surrounding areas may also experience a period of low water pressure. When the water is turned back on you may...

    EMERGENCY WATER MAIN REPAIR - Shagbark Drive
  5. December 19, 2025 11:02 AM

    STONECREST DRIVE AREA

    We have heard from several customers experiencing discolored water stemming from yesterday’s house fire on Stonecrest Drive.

    We are flushing the area hydrants in an attempt to clear the system. This may take several hours to days, please be patient with...

    STONECREST DRIVE AREA
  6. December 15, 2025 10:24 AM

    FROZEN PIPES

    We have received numerous calls for frozen pipes throughout the City and wanted to share this information again as the temperatures will stay below freezing for the next few days.

    It's going to be cold this weekend, so we wanted to remind all our...

    FROZEN PIPES
  7. October 14, 2025 12:07 PM

    Sanitary Sewer Smoke Testing locations - Oct. 14 & 15

    Williams Street
    Pardee Street
    Dwight Street
    Conlon Street
    Ingram Place
    Reilly Place
    Lincoln Street
    Irving Street
    Lincoln Street
    Ingraham Street
    High Street
    High Street
    Goodwin Street
    Mellen Street
    Boy Street
    Maxine Road
    Elaine Drive
    Aldbourne Drive
    Royal...

    Sanitary Sewer Smoke Testing locations - Oct. 14 & 15
  8. October 7, 2025 11:21 AM

    SANITARY SEWER SMOKE STUDY starting October 14, 2025

    The Bristol Water and Sewer Department hired FLOW ASSESSMENT SERVICES to conduct sanitary sewer smoke testing which will start on October 14, 2025. For more information, a list of streets to get tested, and to answer most of the common questions, please...

    SANITARY SEWER SMOKE STUDY starting October 14, 2025
  9. October 3, 2025 8:16 AM

    Voluntary Water Restrictions

    FOR IMMEDIATE RELEASE: (Bristol, CT), October 3, 2025

    Voluntary Water Restrictions

    Mayor Jeffery Caggiano announced today that the Bristol Water and Sewer Department, as a Department of the City of Bristol, is notifying customers that the City’s...

    Voluntary Water Restrictions
  10. August 19, 2025 9:00 AM

    Planned Maintenance - Broad Street Pump Station August 25 -August 29

    Planned Maintenance at the Broad Street Pump Station August 25 -August 29.
    • Broad Street Pump Station (200 Broad Street) is the City’s main pumping station, pumping nearly 4 million gallons of wastewater per day to the Wastewater Treatment Facility...

    Planned Maintenance - Broad Street Pump Station August 25 -August 29
  11. July 14, 2025 3:13 PM

    Hydrant Flushing starting July 15, 2025

    On Tuesday, July 15, 2025, the Bristol Water and Sewer Department will continue our 2025 hydrant flushing season.

    The following areas may be affected:

    West Street, Upson Street, hydrant in front of 71 Wolcott Street, Union Street near East Road,...

    Hydrant Flushing starting July 15, 2025
  12. June 23, 2025 12:57 PM

    EMERGENCY CONSTRUCTION NOTICE - JUNE 23, 2025 OVERNIGHT - MOODY ST - 9PM TO 3AM

    EMERGENCY CONSTRUCTION NOTICE

    On Monday June 23, 2025, water will be shut off for water main maintenance on Moody Street between 9:00 pm and 3:00am. The shutdown will be from Hoover Avenue to Page Avenue.

    Surrounding...

    EMERGENCY CONSTRUCTION NOTICE - JUNE 23, 2025 OVERNIGHT - MOODY ST - 9PM TO 3AM
  13. June 18, 2025 11:40 AM

    HYDRANT FLOW TEST

    On Friday, June 20, 2025, the Bristol Water and Sewer Department will be performing a flow test on the Wal-Mart property on Farmington Avenue between 8am and 9am. The surrounding area may be affected by discolored water and low pressure which is expected...

    HYDRANT FLOW TEST
  14. December 23, 2024 2:51 PM

    FREEZING TEMPERATURES = FROZEN PIPES

    We have received numerous calls for frozen pipes throughout the City and wanted to share this information again as the temperatures will stay below freezing for the next few days.

    It's going to be cold this weekend, so we wanted to remind all our...

    FREEZING TEMPERATURES = FROZEN PIPES