On behalf of the Bristol Water Department I would like to assure all of our customers that the water in Bristol is completely safe. The reservoir where this unfortunate event occurred has been off line for the past few days due to the drought and will remain off line. We have been in consultation with the Department of Public Health and local Health Director through out the day.  We are confident that the drinking water is completely safe in the City of Bristol.



Robert Longo, Superintendent


The Bristol Water Department is still  in a drought situation.  Mandatory restrictions are in place for all Bristol Water Customers, which include, but are not limited to all outdoor watering, washing cars, power washing homes and filling pools.  It is uncertain how long the mandated water ban will be in place because of the lack of precipitation.  We would like to thank everyone for their conservation efforts.

For a list of tips on how you can help conserve water and save money click on our link. 


Water Conservation Ideas/Tips During The Drought



This web page has been developed by the Bristol Water Department to give our customers a clearer understanding of who we are and what we do. Hopefully, it will answer questions you may have about us.


As you proceed through the site, if you do not find what you are looking for, please let us know so that we may make the proper additions or deletions accordingly.

As we have in the past and will continue to do so in the future, service to our customers is our paramount objective.

I hope you will be enlightened by the information on the following pages.

Robert Longo

Please Explore

Explore the many pages of our site, which are in constant change. Here you can learn about our services, water quality, how to understand your bill, our education programs and much, much more!

Make Sure Your Water Heater Keeps You Warm

Protecting Your Pipes From Freezing

Mandatory Water Restrictions Press Release -11/23/2016


Subscribe to Our Email Alert System for important Water Department Information regarding Water Outages and Customer Protection.